If you encounter issues with the game, try the following steps:
- Restart the game.
- Check for available updates in the store where you downloaded the game.
If these steps don't resolve the issue, contact our Customer Support with a detailed description of the problem:
- Describe the issue in detail to help our support team assist you effectively.
- Explain the steps you took before the issue occurred and what action led to the problem.
- Note when the issue first occurred, such as after updating the game or making changes to your device.
- Attach a screenshot or video of the issue you are experiencing.
If a widespread issue affects many players, our agents may not respond individually, but we will keep you updated on our progress in resolving it.
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